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Providing your cannabis during times of uncertainty
We are on top of it! In addition to protecting the health and safety of our staff and customers and increasing frequency of cleaning/sanitation efforts, we are operating Business as Usual so you can continue to enjoy your cannabis. However, there are delivery changes that will impact you.
Delivery Changes during the current health climate:
- Purolator – Shipping default for orders $250+. Expected delivery 1 – 3 business days. There may be a few days delay due to the pandemic. Purolator will release packages with verbal consent. If you need a package for the weekend, we recommend that you order on Tuesday or Wednesday.
- Canada Post – ***UPDATED Apr 24*** is experiencing unprecedented volumes. Please expect delays with parcel deliveries. Expected delivery range 3 – 21 business days, with most parcels delivered within 15 business days. All orders will now be delivered via Canada Post Express without signature (they will be dropped off at your house or sent to the nearest postal outlet). Signature requests will not be collected as Canada Post has implemented temporarily a “Knock, Drop and Go approach”. Please note that we are NOT responsible for lost or missing package if your tracking information shows that it has been successfully delivered. Please review our Refund/Exchange Policy. In order to minimize your risk of package loss or theft, either ship with Flex Address or monitor your tracking number closely and retrieve your package immediately once delivered. Find out more on Canada Post COVID-19 Public Update.
Please be safe and healthy out there!